New Energy Battery Cabinet Warranty Agreement

Proton-Engineering Power Systems provides solar PV, lithium battery storage, hybrid inverters, PCS, containerised BESS, liquid-cooled cabinets, telecom power, off-grid systems, data centre UPS, peak s...

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6 Frequently Asked Questions about “New Energy Battery Cabinet Warranty Agreement”

Does the warranty cover givenergy battery storage?

In a nutshell, the warranty covers any GivEnergy residential battery storage system installed from 11/09/2023 – no matter which specific battery and inverter model are fitted. What products does the warranty not cover? Different warranties apply for: Please see product datasheets or refer to any existing warranty documents for details.

Does givenergy come with a 12 year warranty?

We've recently announced some game-changing news: all GivEnergy residential battery storage systems fitted as of 11/09/2023 will come with an industry-leading 12 year warranty. You'll no doubt have questions about the finer details of this new policy change. So, we've put together a handy FAQ to answer those questions for you.

What is a lithium battery warranty service?

Class 3 (types A and B) and Class 4 power grids are harsh power grid environments. The warranty service is the product assurance service provided within the product warranty scope to resolve lithium battery quality issues. The service includes help desk, remote troubleshooting, and lithium battery spare parts replacement.

What does givenergy warranty cover?

The new 12 year warranty covers: In a nutshell, the warranty covers any GivEnergy residential battery storage system installed from 11/09/2023 – no matter which specific battery and inverter model are fitted. What products does the warranty not cover? Different warranties apply for:

What is a battery pack warranty?

In the event energy throughput into (or from) the Battery Pack flows to a 3rd party or whereby such energy is activated or controlled by a 3rd party, the Battery Pack warranty will be limited to 'Fair Usage' levels equal to 10,000 cycles for consumption purposes only at the installed premises.

Are replacement parts / products subject to the warranty?

Any replacement parts / products will be subject to the remainder of the original warranty period. The warranty applies to each battery pack. The warranty is transferrable to subsequent owners by providing proof of ownership and on the condition that the product remains at the original installation location. Subsequent owners (for the purpose

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